Frequently Asked Questions

In Australia, you are permitted by law to purchase nicotine vapes for therapeutic use if you are over the age of 18.

Studies have concluded that vaping is far less harmless to the human body and respitory system than smoking cigarettes. We do not condone under age use of vapes as this is both illegal and imoral.

Currently we offer payment via direct bank transfer. For more information please see the Payment Methods page.

If an order is placed before 1:00pm, we will ship it out to you on the same day. Otherwise we will ship it on the following day.

AusPost Express deliveries take between 1-3 days to arrive.

Standard delivery typically takes between 2-5 days to arrive.

Yes, we do allow customers to collect their orders from our headquarters. Please make sure to select "Local Pick Up" in the checkout, and wait until you receive a notification that your order is "Ready to collect"/

We absolutely can - please submit any requests for fresh products via our Contact Us page, and we will do our best to get a range of them in for you.

Currently we only service the entire of Australia, but not beyond that.

You may be entitled to a refund if; your product was faulty when you received it, or if you change your mind and return a product sealed in its original packaging within 14 days.